Repair Services
Clear service options for your timepiece
Chronos Heritage explains available repair categories, assessment procedures, service estimates, and approval requirements before work begins. Recommendations and final costs depend on the watch's condition, movement type, and parts availability.
Service categories
Inspection and diagnosticsInitial assessment of timekeeping accuracy, winding performance, visible wear, moisture concerns, and other reported issues to help identify suitable next steps.Estimate on request
Movement servicing and repairMechanical and quartz watch servicing, troubleshooting, precision adjustment, and repair recommendations based on the movement's condition and service requirements.Estimate on request
Restoration and component workAssessment of worn or damaged components, selected replacement parts, and restoration options intended to preserve the watch's function and character where practical.Estimate on request
Service terms to confirm
| Item | Chronos Heritage service practice |
|---|---|
| Repair estimate | Estimated costs, inspection requirements, expected scope of work, and any applicable assessment charges are discussed before repair work is authorised. Final pricing may depend on findings during inspection. |
| Watch condition and documentation | Information about the watch model, service history, warranty documents, and reported faults can help with assessment. Additional inspection may be necessary before a repair plan is confirmed. |
| Cancellation and changes | Contact the workshop by email or phone as early as possible if you need to change an appointment or discuss a cancellation. Any applicable terms depend on the service stage and work already authorised. |
| Parts and additional work | Replacement components, specialist restoration, and work beyond the initial assessment are discussed separately. Parts availability and the watch's construction may affect feasibility, timing, and final cost. |
Before requesting service
Questions worth preparing
- Which inspection or repair service is appropriate for my watch?
- What will the assessment cover, and when must I approve the estimate?
- Are the required components available, and what may affect the repair timeframe?