Workshop
Chronos Heritage workshop details
Our workshop is the place to discuss watch servicing, repair estimates, movement diagnostics, restoration options, and arrangements for bringing in your timepiece. Contact us before visiting to help ensure your inquiry reaches the right member of our team.
Workshop contact
Address20 W 47th St #701B, New York, NY 10036
ServicesWatch diagnostics / Mechanical and quartz repair / Servicing and restoration
Workshop contact+1 (212) 768-4700
[email protected]
[email protected]
AppointmentsContact the workshop to confirm current availability, discuss your watch, and arrange a suitable visit before travelling.
Workshop visit details
| Item | Details |
|---|---|
| Watch assessment | Contact us to discuss the symptoms, service history, and condition of your watch. An inspection may be needed before a repair recommendation or estimate can be confirmed. |
| Bringing in a watch | Keep the watch and any relevant accessories secure during transport. If available, bring service records, warranty documents, or details about previous repairs. |
| Best way to enquire | Call or email before visiting to describe the issue, ask about the assessment process, and confirm whether a suitable appointment is available. |
| Repair enquiries | We can discuss mechanical and quartz timepieces, movement servicing, timekeeping concerns, component wear, and restoration options based on the watch's condition and parts availability. |
Visit information
Prepare before your visit
- Bring your watch securely packed, along with any relevant warranty paperwork or previous service records.
- Make a note of timekeeping issues, unusual sounds, winding difficulties, moisture concerns, or visible damage.
- Include any available original components or accessories that may help with assessment, and ask about parts requirements before authorising work.